Third Party Motor Claims Handler Jobs in Norwich on your local Norwich jobs site. Careers in Norwich, local employment and work in Norwich.
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Third Party Motor Claims Handler
- Posted By: EMPLOYMENT SPECIALISTS LTD
-
Address:
- 3A PRINCES STREET
- Ipswich
- IP1 1PN
- Contact: 01473 344950
- Date Posted: 6th Jan 2009
- Salary: Negotiable
- Location: Norwich
- Reference Code:
- Views Since Posting: 5
- Full Description:
A busy and successful Insurance organisation is seeking another experienced Claims Handler to join their busy team working closely with Corporate clients.
JOB ROLE
• To proactively pursue economic, early resolution of all claims. To reduce average claim life wherever possible and minimise claims spend for Clients.
• To pursue recovery of losses on behalf of insurers and/or clients on all complex liability cases
• To proactively pursue recovery of appropriate losses on all recovery files.
• To challenge current work procedures and recommend process improvement or development
• To act as a point of contact for the client.
• To deliver excellent customer service for on and on behalf of Clients.
KEY TASKS
• To manage a live client caseload of at least 1000 incidents.
• To achieve average elapsed time for open claims of 26 weeks or less.
• To maintain post and diary within the agreed internal Key Performance Indicator (KPI) of 3 working days
• To ensure all customer complaints are acknowledged within 24 hours and resolved within 5 days
• Ensuring that accurate reserves are placed on all cases so that our Clients have reliable MI with which to measure their potential exposure
• To act as a referral point to more junior handlers
REQUIRED SKILLS
• Competent in all areas of Third Party claims handling
• Able to proactively coach others within role
• Able to adopt a logical approach
• Able to communicate clearly ensuring you are understood
• Able to recognise inaccuracies and seek assistance
• Works with other areas of the business to achieve success
PLEASE SEND YOUR CV TO SHARON AT sharon.odowd@employmentspecialists.co.uk OR CALL ME ON 01473 381523.
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