It's hard to imagine the early days of Homeserve when we were part of South Staffordshire Water; we've grown rapidly since then and developed an enviable reputation along the way.

We provide emergency call out and insured repair solutions for some of the UK's biggest companies and now we provide those same services direct to customers too.

We offer our partners and their customers:

Warranty marketing, repair and maintenance solutions Warranty provision on household goods and home infrastructure, such as plumbing and wiring. A comprehensive service from marketing insurance policies, customer administration, claims handling and the deployment of employed and subcontracted repairers.

We provide our customers with:

Approved tradesmen, from gas engineers to glaziers, direct to their door to do fixed price repairs Comprehensive policies to cover customers in the event of home emergencies, from broken boilers to burst pipes We're already one of the UK's fastest growing home emergency services and our aim is to be 'Your Home Emergency Service Worldwide'

Our full History

The Homeserve family tree keeps growing; you just need to read through our history to see how far we've come.

Only de-merged from South Staffordshire Water in 2004, Homeserve Group plc is the parent group for all of our businesses.

Since being floated on the London Stock exchange, we've added a number of businesses to the Homeserve family; choosing complimentary companies that strengthen our service.

This is our journey...

1853
The South Staffordshire Waterworks Company was set up to provide pure water to the inhabitants of the towns of the Black Country
1991
The South Staffordshire Waterworks Company became a public company and was listed on the London Stock Exchange as South Staffordshire Water
1992
A new holding company was set up and listed on the London Stock Exchange - South Staffordshire Water Holdings Plc
1993
South Staffordshire Water set up a joint venture with Richard Harpin - Fastfix
1994
The first plumbing and drainage policies were sold under the name of 'Home Service Scheme'
1996
The first mailing business was bought and later renamed Mail Solutions
1997
We bought Insight Surveys and renamed the company OnSite
1999
The company changed its name to South Staffordshire Group Plc to reflect the growth of the non water businesses 2000 Homeserve Claim Management began life as Home Hotline
2001
Company reclassified to the FTSE Support Services sector We launched Doméo, a joint venture in France
2002
We acquired Regency, Highway and Middleton Maintenance
2003
Home Service USA is launched, taking the Homeserve vision of insurance warranty and repair networks to the world.
2003
We acquired Servowarm
2004
The water supply business was demerged and the company changed its name to Homeserve plc We sold Mail Solutions and acquired Sergon BRM (now called Homeserve Property Repairs)
2005
All the UK businesses were re-branded as Homeserve and adopted the new red logo We sold OnSite and Middleton Maintenance and acquired Chem-Dry, UK's leading disaster restoration, recovery and cleaning service to the domestic and commercial premises We also acquired Improveline this year.
2006
We acquired Pilkington Glazing and launched our new consumer facing Emergency Repairs service.
2007
Homeserve announces the Acquisition of Multimaster in its Warranties division Homeserve announces the Acquisition of Anglia NW Ltd within the Property Repairs division